Privacy Policy

Last updated: August 17, 2026

This Privacy Policy explains how AuraLink ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information we collect

We collect the following categories of information:

• Order information — your name, billing and shipping address, email address, phone number, and payment information (processed securely by our payment provider; we do not store full card numbers)
• Account information — if you create an account: your email address, password (stored securely and hashed), and order history
• Device and usage information — IP address, browser type, device type, pages visited, and referring URLs, collected via cookies and similar technologies

2. How we use your information

We use your information to:

• Process and fulfill your orders, including payment and shipping
• Communicate with you about your order (confirmations, shipping updates, support)
• Send marketing communications, if you have opted in (you can opt out at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Cookies and tracking

We use cookies and similar technologies to make the website work, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings; some website features may not function properly without them.

4. Sharing of information

We do not sell your personal information. We share information only with trusted service providers who help us operate the store, including:

• Shopify — our e-commerce platform
• Payment processors — to complete transactions securely
• Shipping carriers — to deliver your orders
• Analytics providers — to understand site usage

These providers are permitted to use your information only to perform services on our behalf.

5. Marketing communications

If you subscribe to our emails, you will receive promotions and product news. Every email includes an unsubscribe link. You can also opt out by contacting us at tina@ea-source.com.

6. Data retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are retained for as long as required for accounting, tax, and legal purposes.

7. Your rights

If you are a California resident, you have the right to know what personal information we collect, request deletion of your information, correct inaccuracies, and opt out of the sale or sharing of your personal information, as provided under the California Consumer Privacy Act (CCPA/CPRA). We do not sell your personal information.

To exercise any of these rights, contact us at tina@ea-source.com. We will respond within the timeframe required by applicable law.

8. Children's privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact

Questions about this Privacy Policy? Contact us at tina@ea-source.com.