Terms of Service

Last updated: August 17, 2026

1. Agreement to terms

These Terms of Service ("Terms") govern your use of the AuraLink website and the purchase of products from AuraLink ("we," "us," or "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

2. About our products

AuraLink offers handcrafted crystal pet collars, pet necklaces, and matching crystal bracelets.

Our products are decorative and for personal enjoyment. Crystal healing statements are for spiritual and aesthetic purposes only. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition — for humans or animals. Always consult a veterinarian for any health concern regarding your pet.

Crystal collars and necklaces are made with natural stones and leather; natural variations in color and pattern are normal and are not defects. Please supervise pets while wearing any collar or necklace and remove it if it causes any irritation.

3. Orders and pricing

• All prices are listed in USD and are subject to change at any time.
• We reserve the right to refuse or cancel any order, including orders that appear fraudulent or contain pricing errors.
• An order is confirmed only after you receive an order confirmation email.
• We make every effort to display product information accurately, but do not warrant that product descriptions, images, or prices are error-free.

4. Payment

Payment is due at the time of order. We accept the payment methods shown at checkout. By placing an order, you authorize the charge to your selected payment method.

5. Shipping and delivery

Shipping terms — including processing times, rates, and delivery estimates — are set out in our Shipping Policy, which forms part of these Terms.

6. Returns and refunds

Returns and refunds are governed by our Refund & Return Policy.

7. Intellectual property

All content on this website — including text, graphics, logos, images, and product designs — is the property of AuraLink and is protected by applicable intellectual property laws. You may not reproduce or use our content without our prior written permission.

8. User conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to interfere with the website's operation or security
• Misuse, copy, or resell our products or content
• Provide false information when placing an order

9. Disclaimer of warranties

To the maximum extent permitted by law, our products and website are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

10. Limitation of liability

To the maximum extent permitted by law, AuraLink shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including damage to property caused by product use. Our total liability shall not exceed the amount you paid for the product in question.

11. Governing law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

12. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Contact us at tina@ea-source.com or through our Contact page.